Särkänniemi tickets are sold at Särkänniemi online store and on the spot at Särkänniemi.

Products can be ordered from the online store and delivered either by mail, in which case the normal delivery period is usually 4-7 business days (in the case of season card, around 7 days), or you can pick up the products from Särkänniemi ticket sales on the day of the visit.

Some of the products can only be delivered by mail (e.g. Season Card and Gift Card). In this case you can't select pick up as the delivery method. Some of the products can only be picked up and in this case you can't choose mail as the delivery method.

Ticket products ordered online can be picked up from any open ticket sales office at Särkänniemi. Online orders can be picked up earliest thirty minutes from placing the order.

During the summer season when the rides are open, the tickets are sold at the main gate and at the information point located at Näsinneula Observation Tower lobby. Tickets are also sold inside the park at Pelitori Arcade Square (located in front of Pizzeria Pelle). Please note that you can't use this ticket sales office without having to pay for the park entrance fee. During the winter season you can buy tickets at the information point located at Näsinneula Observation Tower lobby.

The products can be picked up until the end of their validation. All the products ordered with one purchase need to be picked up at the same time and all the Passes are valid only for the day they are picked up. If you wish to pick up the products on different dates, you need to make several purchases.

When picking up the products you should have the order confirmation e-mail either printed out or available so that you can show it from the screen of your phone, for example. Please download the photos attached to the e-mail so that the QR code is visible. If you can't show the order confirmation, you should tell the order number and show your ID.

After the purchase you get an order confirmation to your e-mail. If you didn't get the confirmation after the purchase and you are a registered customer, you can see the order by logging in to your customer account from the login button located on the top of the page.

If you are not a registered customer and you didn't get the order confirmation from the online store or through Verifone, you can contact our customer service at:

Tel. (+358) 207 130 200

E-mail: asiakaspalvelu(at)sarkanniemi.fi

At the Särkänniemi shops and ticket booths you can pay with the most common bank and credit cards (Visa, Diners Club, American Express, Mastercard) and Visa Electron. Our sales points have chip card readers.

There is an ATM located at the Näsinneula Observation Tower lobby. For Särkänniemi online store purchases, please see the online store terms and conditions.

Särkänniemi Theme Park was originally supposed to open on 1.5.2020, but opening was postponed due to the corona virus situation. Särkänniemi Theme Park will open on 13.6. We fully understand the frustration this period has caused to so many people. This is why we want to make buying and using our tickets as convenient as possible.

If you have already bought a ticket for summer 2020, the validity period of tickets have been extended in the following manner:

Passes, Tickets, and Games and Treat Vouchers

Passes, Tickets, and Games and Treat Vouchers are valid during the summer season 2020, the end-of-year season (for example, the Doghill Christmas 2020), and also next year up to 30.6.2021. Our plan is to open the park on 1.5.2021 next summer. This will give you two whole months next year to use your tickets!

Season Cards

All summer 2020 Season Cards are valid until the end of summer 2021, which means that they will also include unlimited visits to all the winter season attractions (Aquarium and Näsinneula Observation Tower).

Please note that the Season Card is not valid for the Särkänniemi Happy Hours event or the rides on that day. This event, meant for people 18 years and older, requires a Happy Hours Pass or a Särkänniemi Pass (over 120cm).