No need to book your spot

You do not need a separate reservation to visit Särkänniemi. For Fixed Date Särkänniemi Pass, the visit date is chosen at the time of purchase. The visit date can be changed to another day by paying the price difference for the specific day. Along with the order confirmation, you will receive a personal link for managing your order and changing the visit date. Open-date Särkänniemi Passes purchased from the online store are also tied to a specific visit day using the personal link provided with the order confirmation.

For other pass, ticket and Season Pass holders there is no need to make a reservation for visiting the amusement park.

Force Majeure

Särkänniemi may be forced to close rides or make changes to its programme in the event of poor weather conditions and technical difficulties. Purchased ticket products may not be exchanged or refunded.

Meeting Place and Public Announcements

Announcements are made from the Main Entrance Info Point or from the First Aid Station. The meeting point near the Main Entrance Info Point is a good place to arrange to meet. It is recommended to decide in advance what to do if someone gets lost.

Information Stickers for Small Children

Our information sticker for small children will assist to return a lost child to their family. Stickers are available free of charge from ticket sales. Write your child´s name and your contact details on the sticker.

Smoke-Free Zone

Smoking is only permitted in designated areas. Queues, indoor facilities, games awnings, Doghill Fairytale Farm is all smoke-free.

Cleanliness

Please put your litter in the bins to keep the park clean and ensure a pleasant visit for everyone!

Alcoholic Beverages

Bringing alcoholic beverages to Särkänniemi is not allowed.

Dogs

Dogs are allowed to be brought to Särkänniemi if they are on a leash. Please, keep in mind the other amusement park goers when walking your pet. Dogs, except for guide dogs, are not to be taken to restaurants, Aquarium, Planetarium or to Doghill Fairytale Farm.

Leaving the amusement park and coming back within the same day

With Passes, you can move around freely during the day, so if you want you can even visit the city and come back in the evening for more fun. The only condition is that the Pass remains intact on the wrist throughout the day. If there are Amusement Park Ticket holders in your party, they can ask the security guards at the gate of the amusement park for a sticker that entitles them to return back to the amusement park later in the day.

We cannot compromise on the height restrictions for rides. Check your height before joining the queue to avoid disappointment. Safety barriers may restrict access for larger people.

If you are pregnant or have a cardiac or musculo-sceletal disorder, we strongly recommend you do not use the wildest rides. If you suspect that the ride may pose a risk to your health, please do not use it. Safety barriers may restrict access for larger people.

Please note that the opening hours of amusement rides do not always correspond to the opening hours of the amusement park.

Please also note that due to weather or technical issues, Särkänniemi may have to close attractions or change the previously announced program. Purchased tickets cannot be exchanged or redeemed.

During Valkea – Light and Art festival 12.–15.12.2024 Caramel Carousel is open. Other rides are having their winter rest.

Accessibility

There is an unobstructed entrance to Planetarium via a ramp that is located on the right-hand side of Näsinneula Observation Tower. The Aquarium is located in two floors and there is no ramp or elevator to the bottom floor. There is an elevator up to Näsinneula Observation Tower. There is a chair lift to Restaurant Näsinneula from the observation deck. Please contact the staff. The entrance to Doghill Fairytale Farm is unobstructed.

There is an unobstructed entrance to most of the rides, but wheelchair users need help from an assistant to get into the wagons and they also need to be able to sit. The accessible rides are: Tornado, Troika, Candy Carousel, Crazy Bus, Rapids Ride and Lake Carousel. There are a few rides where the customers need to be able to walk in case of evacuation, for example. These rides are: Auto Racing, Log River, MotoGee, Surge and Hype.

EU Disability Card and assistants

The EU Disability Card has been taken into use in Finland in June 2018. Särkänniemi is happy to be a part of supporting the use of the EU Disability Card.

The owner of an EU Disability Card can bring an assistant or a support person with them to Särkänniemi free of charge, when the card is marked with the symbol A (assistant).

A paying disabled customer gets an assistant permit that can be used to enter the rides and attractions. EU Disability card works as a way to verify the need for assistance. The need for assistance can also be verified using own words if the person is mobility-impaired, visual-impaired, hearing-impaired, intellectually disabled, autistic or has a specific language impairment (SLI).

The customer in need of an assistance has to had paid for their own ticket. The assistant has to be at least 15 years of age. The assistant has to be capable of working as an assistant.

An assistant may assist a child accompanying an adult in situations where the child needs an adult to accompany them on a ride that the adult with a disability cannot ride due to their disability. In this case, both the adult with a disability and the child must have a ticket.

You can inquire the assistant permit at our ticket sales. The assistant has to be present when getting the assistant permit. The assistant permit is a sticker that can be attached to the ticket (e.g. Pass or Season Card).

If waiting in line is not possible due to the customer’s condition, a customer who requires an assistant has the right to skip the line. The customer and their assistant can access the ride either through a separate entrance for disabled customers or, if unavailable, through the exit gate. Our staff at the rides will guide you on the specific procedures for each ride.

Unobstructed toilets are available

Unobstructed toilets are located on the first floor of Näsinneula Observation Tower as well as at the observation floor, at the main gate of Doghill, at Joy Plaza, at Highway Area and at Snacks & Drinks view deck as well.

Unobstructed parking

Unobstructed parking is available near Särkänniemi Main Gate. The staff will help you with finding a parking spot. Parking at Särkänniemi is free of charge for the holders of the parking card for people with disabilities (normal price 15 €/day/vehicle).

Unobstructed viewing area for wheelchairs at concerts

There are multiple outdoor concerts and other events through the summer season arranged at Särkänniemi Stage. Customers using wheelchairs can get first row seats right in front of the stage to enjoy the show. Our staff will help wheelchair users at the Planetarium to find a spot.

The whole staff is committed to serve customers with special needs the best way possible

Särkänniemi Theme Park wants to serve customers with special needs the best way possible. Please contact us if you find something we could do better. We are eager to develop our services to be more accessible.

In general, capturing images with a camera or, for example, a mobile phone is prohibited on the rides. However, if the customer has their own harness, helmet, or wrist/hand mount for a GoPro-style camera, it is possible to use that camera properly secured during the ride. Camera securely attached to the hand or wrist is allowed on all rides except for Hype. You can use a harness mount on Hype. A camera attached to a GoPro head strap cannot be used on rides that go upside down or have otherwise more intense movements. The ride operator can provide additional information about camera attachments, and the operator will inspect the suitability of the attachments. Cameras held in hand or attached to selfie sticks, for example, are considered loose items and are not allowed on any rides.